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We build and run systems that can’t afford downtime

Six practices cover the full life of a system: discovery, architecture, delivery, launch and on-call. One team and one quality bar at every stage.

Ben Parker drawing a system architecture on a whiteboard: client, API gateway, auth and user services, a database and monitoring
Ben Parker, Founder and CEO, personally reviews and signs off the architecture of every project.

Enterprise platforms

Customer portals and internal systems for millions of customers and thousands of employees.

Outcome
One platform instead of a zoo of systems
  • Java
  • Kotlin
  • Go
  • TypeScript
  • PostgreSQL

What we do

  • Customer portals

    Products, requests and documents in one place for millions of users, on the web and on mobile.

  • Employee workspaces

    One system for operations, sales and support staff instead of a dozen disconnected tools.

  • A single data model

    Customers, contracts and orders are defined once and mean the same thing in every system.

  • Access and roles

    Single sign-on, role-based access and an audit log built to your InfoSec team’s requirements.

Why clients come to us

  • An employee opens seven systems to answer one customer call.
  • Every product was built by a different vendor, and none of them fit together.
  • A new feature ships six months after the business needed it.
Case study: an insurance company

Online claims settlement in 15 minutes instead of 5 days

64%of claims fully automated

Read the case study

Legacy modernization

We move critical systems to a modern architecture without stopping the business.

Outcome
Weekly releases instead of quarterly ones
  • Microservices
  • Kafka
  • Kubernetes
  • Strangler pattern

What we do

  • Audit and system map

    We untangle the code, data and dependencies, then decide what moves first and what can be switched off.

  • Step-by-step migration

    We carve functions out of the monolith into services one at a time. The old system runs until the last day.

  • Data migration

    Dual writes, daily reconciliation and full history transfer, with no data loss and no downtime window.

  • Cutover with rollback

    Traffic moves over in slices, with a rollback ready in minutes at every step.

Why clients come to us

  • Two people understand the system, and both are about to leave.
  • Releases ship once a quarter, and every one means a night on call.
  • The system can’t stop for even an hour, but it has to change now.
Case study: a top-10 retail bank

Moved card processing to a new platform with zero downtime

0 minutesdowntime at cutover

Read the case study

Mobile apps

Native and cross-platform apps for customers and employees.

Outcome
A 4.8 store rating and 99.9% crash-free sessions
  • Swift
  • Kotlin
  • Flutter
  • Google Play

What we do

  • Customer apps

    Banking, shopping and account apps that people come back to every day.

  • Employee apps

    For pickers, couriers and field engineers: offline mode, barcode scanning and one-tap workflows.

  • App store releases

    App Store and Google Play, plus private enterprise distribution for employee apps.

  • Stability and analytics

    Crash monitoring, product analytics and staged rollouts for every update.

Why clients come to us

  • The store rating trails competitors’, and reviews complain about crashes.
  • The iOS and Android versions live separate lives and drift apart on features.
  • The warehouse runs on paper because the app is too slow.
Case study: a national retailer

One order platform for 1,800 stores and the mobile app

4.8app store rating

Read the case study

Integrations and APIs

We connect ERP, CRM, payment processing and partners into a single data backbone.

Outcome
Data moves between systems in seconds, not overnight
  • REST
  • gRPC
  • ESB
  • Kafka
  • SAP

What we do

  • Event streaming

    Changes reach every system in seconds, with no overnight batch jobs.

  • Partner APIs

    Documented APIs with versioning, rate limits and a sandbox for onboarding.

  • ERP and payment systems

    We connect SAP and other ERPs, card processing and billing without reworking their core.

  • Flow monitoring

    Reconciliation, redelivery and monitoring on every flow, so no data goes missing.

Why clients come to us

  • Stock levels in the CRM and the warehouse disagree every day.
  • Onboarding a new partner takes three months.
  • Data moves between systems in a nightly export.
Case study: a telecom operator

Billing for 9 million subscribers on a new architecture

−46%bill run time

Read the case study

Data and AI

Data warehouses, real-time analytics and ML models that run in production, not in a slide deck.

Outcome
Decisions based on data, not gut feeling
  • ClickHouse
  • Spark
  • Python
  • MLOps

What we do

  • Warehouses and data marts

    One warehouse and clear data marts for finance, sales and operations.

  • Real-time analytics

    Stream processing and dashboards that show what’s happening right now.

  • ML in production

    Demand forecasting, scoring and anomaly detection, with model quality monitoring.

  • Data governance

    A data catalog, lineage and access rights in line with GDPR and your security policies.

Why clients come to us

  • The board report takes a week to put together by hand.
  • An ML pilot showed results but never made it to production.
  • Three reports show three different revenue figures.
Case study: an industrial group

A digital twin of the plant: 40,000 sensors in real time

−17%unplanned downtime

Read the case study

Infrastructure and support

Cloud or on-premise, DevOps, SRE and 24/7 on-call with a guaranteed SLA.

Outcome
Incidents are fixed before customers notice them
  • Kubernetes
  • Terraform
  • Prometheus
  • Grafana

What we do

  • Platform and delivery

    Kubernetes, infrastructure as code and a pipeline that ships a release in minutes.

  • Observability

    Metrics, logs and tracing, with alerts that fire before the complaints do.

  • 24/7 on-call

    On-call engineers working to your SLA, a postmortem for every incident and fixes so it doesn’t happen again.

  • Your environment

    Public cloud, on-premise and air-gapped networks, on the operating systems and databases your policies require.

Why clients come to us

  • You hear about incidents from customers, not from monitoring.
  • Shipping a release takes all night and five people.
  • Only one admin knows how the whole infrastructure works.
Case study: a logistics group

Routing 120,000 deliveries a day

99.97%service availability

Read the case study

Three ways to work with us

We choose together after the first meeting. You can start with one and switch to another.

  • Fixed-scope project

    Best when
    The goal is clear and you need it delivered on time
    How you pay
    A fixed price per phase after discovery
    Start
    Two weeks after signing
  • Dedicated team

    Best when
    You need to scale your own engineering fast
    How you pay
    Monthly, for the team you agree on
    Start
    A team in 10 business days
  • Audit and project rescue

    Best when
    A project is stuck or inherited from another vendor
    How you pay
    A fixed price for the audit
    Start
    Report and plan in 3 weeks

We take on projects from $150k and work with companies for whom software is critical.

You can start with discovery: 2-4 weeks at a fixed price. You get an architecture, a plan, a ranged estimate and a risk map.

The same rules on every project

“We don’t sell developer hours. We sell a predictable outcome.”
Ben Parker, Founder and CEO
  • Code review within one business day

    A senior engineer reviews every pull request. The CEO signs off the architecture.

  • A demo every two weeks

    You see working software, not status reports.

  • Estimates as ranges, no surprises

    Estimates are updated weekly. We flag risks before they happen.

  • Your code and access from day one

    The repository, infrastructure and documentation belong to you.

  • Seniors on critical paths

    Juniors don’t touch payments, security or the system core.

  • Secure by default

    Threat modeling, code analysis and a pentest before release.

More about our approach

Tell us the problem. We’ll come back with a plan.

Within three business days you get a plan, a team lineup and a ranged estimate. The first consultation is free, and we sign an NDA before the first call.